Privacy Policy

Effective Date: [1.7.2025]
Last Updated: [29.1.2025]

1. Who We Are

Torbay Baton of Hope is a community-led initiative based in the South West of England, focused on raising awareness for suicide prevention and promoting mental wellbeing through events, a walking relay, and local partnerships.
Our website address is: www.torbaybatonofhope.com

We are committed to protecting and respecting your privacy.

2. What This Policy Covers

This privacy policy explains:

What personal data we collect
How and why we collect it
How we use and protect it
Your rights under data protection law
How to contact us

3. What Personal Data We Collect

We may collect the following information:

Contact Information: such as your name and email address (if you submit a form, sign up for updates, or volunteer).
Event Participation Data: if you register interest in taking part in the Baton of Hope or associated events.
Technical Data: including IP address, browser type, device information, and usage data through analytics tools (e.g. cookies, see Section 6).
Photos & Videos: If you participate in events, images may be captured and shared online or in promotional materials. We will always seek consent where reasonably practical.

4. How We Use Your Information

We may use your information to:

Respond to enquiries or messages sent via the website
Send newsletters or updates if you opt in
Coordinate volunteers or participants
Improve our website and services
Share event information or highlight success stories

We do not sell or share your personal data with third parties for marketing purposes.

5. Lawful Basis for Processing

We process personal data based on:

Consent: For newsletters or promotional emails
Legitimate interest: To respond to enquiries and administer events
Legal obligations: Where required under UK law

6. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and gather basic analytics about how the site is used. This helps us improve our content and usability.

You can control cookies through your browser settings.

7. How We Protect Your Data

We use appropriate security measures to protect your personal data, including:

Secure website hosting
Limited access to administrative functions
Encryption for online forms where applicable

8. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose collected, unless a longer period is required by law (e.g. safeguarding records).

You can ask us to delete your data at any time – see Section 10 below.

9. Third-Party Services

We may use third-party tools or integrations including but not limited to:

Mailing list software (e.g., Mailchimp, if used for newsletters)
Analytics tools (e.g., Google Analytics)
Embedded content from social media or event platforms

These third parties may collect anonymised data according to their own privacy policies.

10. Your Data Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data (“the right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email us at: Batonofhope@torbay.gov.uk

11. Children's Privacy

This website is not intended to collect data from children under 13 without parental consent. If we learn that we have collected such data, we will delete it promptly.